ORDER DISPATCH INFORMATION
All pieces from The Covered Collection are custom made to order and can take between 5-8 working days to produce before they are ready for dispatch. The specific time frame for each piece is indicated on the product page.
The delivery time frames as listed below will apply when your order is dispatched.
GENERAL SHIPPING INFORMATION
All items are shipped using a ‘Signed’ service and so require a signature on delivery. Information of all countries we currently ship to and associated costs of shipping are detailed below. If your country isn’t listed, please contact us.
UK – Signed delivery within 2-3 working days*: £3.99
Countries in this zone include England, Scotland, Wales and Northern Ireland
If you are unavailable to sign for your delivery, a ‘Something for you’ card will be left and will explain how to arrange redelivery or collection of your order.
EUROPE – Signed delivery within 3-5 working days**: £12.51
Countries in this zone include: Albania, Andorra, Armenia, Austria (EU), Azerbaijan, Belgium (EU), Bosnia Herzegovina, Bulgaria (EU), Croatia (EU), Cyprus (EU), Czech Republic (EU), Denmark (EU), Estonia (EU), Faroe Islands, Finland (EU), France (EU), Georgia, Germany (EU), Gibraltar (EU), Greece (EU), Greenland, Hungary (EU), Iceland, Irish Republic (EU), Italy (EU), Kazakhstan, Kyrgyzstan, Latvia (EU), Liechtenstein, Lithuania (EU), Luxembourg (EU), Macedonia, Malta (EU), Moldova, Monaco (EU), Montenegro, Netherlands (EU), Norway, Poland (EU), Portugal (EU), Romania (EU), Russia, San Marino, Serbia, Slovakia (EU), Slovenia (EU), Spain (EU), Sweden (EU), Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.
WORLD ZONE 1 – Signed delivery within 5-7 working days**: £17.20
This zone usually covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.
Countries in this zone include Afghanistan, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo – Brazzaville, Congo – Kinshasa, Costa Rica, Côte d’Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, French Guiana, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Myanmar [Burma], Namibia, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, Northern Mariana Islands, Oman, Pakistan, Palestinian Territories, Panama, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Réunion, Rwanda, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Taiwan, Tanzania, Thailand, Timor-Leste, Togo, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, U.S. Minor Outlying Islands, U.S. Virgin Islands, Uganda, United Arab Emirates, United States, Uruguay, Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe.
WORLD ZONE 2 – Signed delivery within 5-7 working days**: £18.15
This zone includes the following territories: Australia, American Samoa, British Indian Ocean Territory, Christmas Island, Cocos [Keeling] Islands, Cook Islands, Fiji, French Polynesia, French Southern Territories, Kiribati, Laos, Macau SAR China, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Singapore, Solomon Islands, Tokelau, Tonga, Tuvalu.
IMPORTANT INFORMATION ABOUT FOREIGN SHIPPING
Once orders reach their country of destination, customs or import duties may be charged. The recipient of the order must pay for these charges. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country therefore we recommend you contact your local customs office for further information about these additional fees
*Working days are Monday-Friday. Weekends and all public holidays are excluded from the above time frames. Delivery is within 2-3 working days but The Covered Collection cannot be held responsible for any possible delays that may occur as a result of courier related issues, severe weather conditions or any ‘act of God’.
**International delivery time frames are 3-5 working days and 5-7 working days. The Covered Collection cannot be held responsible for any possible delays that may occur as a result of customs regulations and/or third party issues.
Terms and prices last updated 16th April 2017